Refund Policy

Last Updated: May 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by spurtiveski.info. Our goal is to ensure transparency and fairness while protecting the rights of both the users and Domain. By using our services, you agree to the terms set forth in this policy.

Scope and Applicability

This policy applies to all users of the services offered by spurtiveski.info. It is applicable to all transactions conducted through our website and is governed by the laws of the State of Delaware.

Definitions

  • “User”: Any individual or entity that accesses or uses the services provided by spurtiveski.info.
  • “Services”: The software as a service (SaaS) offerings provided by spurtiveski.info.
  • “Refund”: The return of funds to a User for services that were not delivered as promised or were unsatisfactory.

Main Policy Content

1. Refund Eligibility

Refunds may be granted under the following circumstances:

  • If the User cancels their subscription within the first 30 days of the initial purchase.
  • If the services provided were not as described or were defective.
  • If the User experienced a technical issue that prevented access to the services for a period exceeding 72 hours.

2. Refund Request Process

To request a refund, Users must:

  1. Submit a written request via email to [email protected] within the eligibility period.
  2. Provide details of the transaction, including the date of purchase, the service purchased, and the reason for the refund request.
  3. Allow up to 14 business days for the processing of the refund request.

3. Non-Refundable Items

The following items are non-refundable:

  • Any subscription fees paid after the initial 30-day period.
  • Fees for additional services or upgrades that have been utilized.
  • Any fees associated with third-party integrations or services.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate information when submitting a refund request.
  • Review the terms of service and this refund policy prior to making a purchase.

Limitations and Disclaimers

spurtiveski reserves the right to refuse a refund if:

  • The User fails to comply with the refund request process outlined above.
  • The User has violated any terms of service or engaged in fraudulent activity.

In no event shall spurtiveski be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services, including but not limited to loss of profits, data, or other intangible losses.

Data Protection/Security

All refund requests and personal information submitted by Users will be handled in accordance with our Privacy Policy. We take the security of your data seriously and implement appropriate measures to protect it.

Changes to Policy

spurtiveski reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: spurtiveski
Phone: +490172139060
Email: [email protected]
Address: WeWork Sony Center, Kemperplatz 1, Floor 5, Office 12, 10785 Berlin, Germany

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State of Delaware. Any disputes arising from this policy shall be resolved in the competent courts of Delaware.